FAQ & Policies

PAYMENT

I understand that once I sign up and pay for my membership in full, I have secured my place in the CSA for the respective season. There are no refunds, either full or partial, for cancellation of my CSA once purchased. Members may choose to find an alternate person to buy out the rest of the season’s share, and the share ownership will be transferred to the alternate person. The alternate person will pay the original shareholder directly.

GIFTING A SHARE

I understand that it is my responsibility to ensure the giftee has been informed of their membership and is receiving communication from the farm. Giftees will not receive an email automatically after purchase but will be added to the member contact list for all future communication about start dates and pickup details. 

SHARE DATES

I understand that the start of each CSA share is flexible and based on seasonal conditions and product availability. I am aware that Stonewall Dahlias and Flower Farm will communicate via email to inform all shareholders of updates and start dates, and that it is my responsibility to contact the farm via email if I am not receiving notifications near the specified CSA start dates shared in the product details. 

PICKING UP YOUR SHARE

If I am out of town or unable to pickup my CSA for any reason, I understand that it is my responsibility to find a substitute to take my share. If I am unable to pickup my share or find a substitute to pick up my share, I will not receive credit or a refund for any shares that I do not pickup. I understand that if my share is not picked up on the designated days, I forfeit that share.

CHANGES TO MY SHARE

I understand that once I have purchased a CSA, I am not able to request an alternate pickup date for my share(s), or extend my share due to a missed pick up for any reason. I may coordinate the transfer of my share to another individual. I understand that Stonewall Dahlias and Flower Farm does not facilitate such transfers, and that I will make all arrangements for the new shareholder to pay me directly for the remainder of the share.

SHARING OUR SEASON

I understand that as a member, I share in both the bounty and the risks of farming. I understand that the risks include poor harvests due to unfavorable weather or pests, or the total loss of all crops due to a natural disaster such as fire, flood, drought, tropical storm or hurricane.

COMMUNICATION

By signing up for the CSA, I understand that I will be added to the weekly email list, and I agree to add stonewalldahlias@gmail.com to my email contacts. This is how Stonewall Dahlias and Flower Farm communicates updates and changes, as well as what will be in shares each week. Stonewall Dahlias and Flower Farm will not be held responsible for miscommunications due to our e-mails going to your spam folder. I will notify the farm immediately if I do not receive an e-mail receipt of my payment or my weekly CSA emails.